Privacy Policy
Last Updated: August 1, 2026
1. Information We Collect
We collect information that you provide directly to us when you create an account, make a purchase, sign up for our newsletter, or contact our customer support. This information may include your name, email address, phone number, shipping address, and billing information.
We also automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, and pages visited.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders, products, and services
- Provide customer support
- Improve and optimize our website and services
- Send you marketing communications (if you have opted in)
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@filamentstore.com.